Say you've worked a trade for a few rods. The rod you sent out somehow loses a guide on one of the sections. Maybe it happened in transit, maybe it
happened by an overzealous new owner pulling it from the tube. Now what? The individual contacted me on the third day of his inspection period but I'm
reluctant to take a rod back that was intact when I sent it.
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Another ethics question
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 Sal Fontinalis |
Another ethics question |
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Posts: 562 04/13/2009 15:49 |
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tedgolden |
#1 | |||
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Posts: 2824 04/13/2009 16:23 Moderator |
Maybe it happened in transit...
If that is the case, I'd say you have an issue with the carrier, not the buyer. Of course, if the buyer caused it, it's his problem but he ain't 'fessin up. And the issue is further murked up as this is a trade and not a sale? Ugh. Obviously you will never know where the damage occurred. Offer to have the guide professionally redone, with attendant costs. Gentlemen should be able to compromise on such an problem. |
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pcg |
#2 | |||
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Posts: 2619 04/13/2009 16:55 Admin |
A re-wrap should cost under $50, including shipping. Seems like a compromise of some kind is within reach.
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Aransas |
#3 | |||
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Posts: 147 04/13/2009 18:27 |
I'm sure it's not the most satisfying solution, but I'd also propose a compromise and split the cost of the repair. If the rod was packaged well,
there's really no way to prove the rod was or wasn't damaged in shipping.
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rsagebrush |
inspection period | #4 | ||
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Posts: 562 04/13/2009 18:30 |
Actually I believe he should have mentioned the issue on the first day not the third.
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JJZ |
#5 | |||
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Posts: 41 04/13/2009 19:04 |
This is a tough call, but the odd's are that the damage ocurred during transite. Hard to place blame within a 3 day inspection window. Transactions most
times are a leap of faith. Learning to live with situations that are not definitive, is the risk that everybody assumes.
That's a terrible situation for both parties....I would work towards a compromise. |
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tim simbari |
#6 | |||
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Posts: 354 04/13/2009 20:31 |
Among the hardest issues to deal with. For what it's worth, a call on day one, send it back or I'll pay for the fix, buyers choice. Day three??? you
own it I'll deduct the price of the fix as a good faith gesture.
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mattcliff |
I realize this is beside the point, but . . . | #7 | ||
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Posts: 101 04/13/2009 20:43 |
. . . how on earth does a rod lose a guide in transit? I assume it's in a rod bag, wrapped in a metal (or at least fiber) tube, enclosed with padding in a
cardboard tube. In my experience, you have to yank pretty hard to pull a guide off a rod, when it's NOT wrapped in a tube.
Just wondering. |
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tiptop |
#8 | |||
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Posts: 542 04/13/2009 20:55 |
mattcliff wrote:Just wondering too. Most likely the rod was damaged unknowingly (hopefully) sometime in the 3 day window. |
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john channer |
#9 | |||
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Posts: 731 04/13/2009 23:05 |
New rod or old and why didn't he call or email when he opened it the day he got it? If it's a decent old rod it may not be possible to match the thread
color and workmanship to replace and will certainly devalue it. A new rod all it takes is some time and a little money and no real harm done. The final answer
rests with you, what can you live with?
john |
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bdcanefly |
#10 | |||
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Posts: 869 04/13/2009 23:25 |
This is easy for me.
I NEVER SELL A ROD!!!! I have given more then a few away. But, if I was the buyer, I would want it fixed at their cost. If I did it, they would never know about it.
BDC
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Nympher1 |
#11 | |||
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Posts: 347 04/14/2009 07:53 |
Sal,
If you packed the rod well it is very unlikely it happened during transit, the 1st question that came to mind for me was what guide was it? I'm assuming it wasn't in the middle of a section but rather a guide right next to a ferrule, and we all know how that became loose. Having said that I think Pat has the one solution, offer to split the cost of repair with the buyer, however you should control the repair process, not the buyer....and then make a mental note to never sell the guy another rod... good luck, ron |
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Whitefish Press |
#12 | |||
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Posts: 290 04/14/2009 08:49 Sic transit piscatoria Clark's |
I think you've got some great compromises here. I will, however, speak to why a buyer might not contact you on the first day of delivery. Some days,
particularly on Mondays when I'm in my office for 14-16 hours, when I return home I'm interested in getting a bite to eat, saying hello to the family,
and collapsing in exhaustion. I NEVER open packages I get on Monday until the next day, and depending on if I have a busy Tuesday, sometimes not even until
Wednesday morning. That would be the third day, technically, but the first day I opened a package. If I find a problem, I contact the seller.
This happened to me recently, too. The seller refunded $20 and we were both happy. -- Dr. Todd |
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Sal Fontinalis |
#13 | |||
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Posts: 563 04/14/2009 09:14 |
All, thanks for your feeback. I feel the rod was packaged well and think it is unlikely the damage happened in transit. Regardless, I have offered to pay for
the repair work using a builder of my choosing and asked the buyer to cover shipping both ways. I hope he finds this acceptable.
I have been treated very well by some members of this board and would like to continue in that spirit. |
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steeldog94 |
#14 | |||
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Posts: 141 04/17/2009 17:21 |
I'm surprised the buyer didn't notice a missing guide right away (1st day) and contact you. I think you might be right to be suspicious.
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